How To Start A Flooring Import Business Complete Guide

What PROLEADER Offers Importers: Support in Quality Delivery and Service 2023

If you are looking for a SPC flooring manufacturing partner you need more than just low prices. You need a factory that delivers consistent quality meets deadlines and supports you when issues arise. Here is exactly what PROLEADER provides to every importer we work with.

Quality Control at Every Stage

We inspect our flooring at multiple points during production. Raw materials are tested before they enter the production line. The core density and thickness are checked during extrusion. The wear layer thickness is verified before lamination. Finished planks are inspected for dimensional accuracy and locking mechanism quality before packaging. Every batch is tested before it leaves our factory.

We welcome third party inspections. Many of our customers use SGS or Bureau Veritas to inspect their orders before shipment. We arrange access and provide all documentation. If the inspection finds any issue we fix it before the container ships.

Production and Delivery Timelines

Standard production takes 15 to 25 days from deposit confirmation. This does not change based on order size. A single container takes the same time as multiple containers because our production lines run continuously. We communicate any schedule changes immediately. If there is a delay due to raw material supply or shipping we tell you before the deadline passes.

We have two factories in China and Vietnam. If one factory is at full capacity we can shift production to the other. This gives our customers reliable delivery even during peak seasons.

Color and Style Updates

We update our product lineup every season based on market trends. When new colors or textures become popular in the US and European markets we add them to our catalog. Our design team develops new patterns based on current trends in wood grain stone and tile looks. We share these updates with our customers so you always have access to current styles.

We also offer OEM and private label services. If you want a specific color or design we can produce it for you. The minimum quantity for custom colors is one full container per design. We keep your custom designs confidential and do not offer them to other buyers.

After Sales Support

If you receive your shipment and find any issue contact us immediately. We ask for photos and a description of the problem. We review each case individually and provide a solution. For manufacturing defects we replace the affected product. For installation related issues we provide technical guidance.

We have technical staff who can answer installation questions troubleshoot problems and recommend solutions. We provide installation guides and maintenance instructions with every order. If your customer has a problem we help you resolve it.

Packaging and Labeling Support

We package your order according to your requirements. Standard packaging includes individual plank wrapping sturdy cartons and pallet wrapping with corner protection. We can customize packaging with your brand logo labels and instructions. Just tell us what you need.

Shipping and Logistics Support

We handle FOB CIF and DDP shipping. Our logistics team books container space arranges customs documentation and tracks shipments until delivery. For customers who want DDP we manage the entire process from factory to your door including customs clearance and local trucking.

Why Importers Choose PROLEADER

We are not the biggest flooring factory in China. But we are the factory that answers your calls responds to your emails and solves your problems. Our customers stay with us because we deliver consistent quality on time and we support them when things go wrong.

Contact us to discuss your requirements. We will give you a quote within 24 hours and samples within 2 business days.